"Per day" refers to a 24 hour period. or part of.
Example: Drop off at 11am pick up before 11am on day of departure.
Over 24hrs will be charged at the half or full day rate.
Example: Drop off at 10am pick up at 2pm on day of departure = Additional 1/2 day board of £6 for dogs, £3 for cats.
DOGS: We meet all new dogs before we accept a booking. (please phone for appointment)
CATS: We do not need to meet new cats but owners are welcome to visit if they wish. (please phone for appointment) Viewing is strictly by appointment only
A 25% non refundable deposit is required on booking in cash or by cheque made payable to Mrs. B. Halstead.
The balance is payable on commencement of your pets stay.
If your pet is already boarding with us and you wish to collect them earlier than booked you are still liable for the full amount.
If you do not collect your pet on the agreed day then you will be charged for any extra days at the relevant daily rate.
If a booking is cancelled within 4 weeks of stay owners may be liable for the full cost of the booking.
Personal Items For their own comfort please bring your pets own bed/bedding, collar(s), or coat(s)
Health & Welfare
Pre-existing medical conditions must be disclosed prior to boarding on the booking form. We reserve the right to refuse any pet that is showing signs of injury, pregnancy or disease.
If your pet becomes ill whilst in our care we will inform you or your emergency contact as soon as possible.
Should your pet(s) need veterinary attention we will take them to your nominated vet if practical or our vet for treatment. You are liable for any costs incurred.
We cannot be held responsible for fleas/ticks/mites etc as these can be picked up on walks or from hay/bedding etc, but we will do our utmost to prevent such problems.
During the period of boarding we will exercise every possible care and attention to the welfare and safety of your pet(s), However we cannot accept responsibility for problems outside of our control. or for pets without recommended vaccinations/treatments.
If for any reason you are delayed and are unable to collect your pet on the agreed day we will do our best to accommodate it, where this is not possible we will endeavour to make alternative arrangements.
Any pets not collected on the agreed day without prior notification or word from the owners within 48hrs will be deemed to have been abandoned and the animal welfare officer notified.